Order

Can I cancel an order once it is placed?
• If your order includes custom and / or tailored items, it will not be possible to cancel the order • If your order does not include custom and / or tailo...
Tue, 3 Mar, 2020 at 9:46 AM
How to report a problem with my order? (Defects, errors in the order)
If you notice manufacturing defects or missing items in the order, please contact our customer service within 24 hours of receipt of the package to webshop@...
Tue, 3 Mar, 2020 at 9:46 AM
What if my order arrives damaged?
If you notice any damage on the outer packaging when receiving your order, we ask you to claim an acceptance subject to the carrier. In this way, we can hel...
Tue, 3 Mar, 2020 at 9:46 AM
What is the status of my order?
mcs Kick&Rush always try to ship orders as soon as possible. Orders are generally shipped one business day after they are placed. Once your order has be...
Tue, 3 Mar, 2020 at 9:53 AM
Can I modify my order?
It is not possible to modify an order once it is confirmed. Please refer to our General Terms and Conditions of Sale for further information.
Tue, 3 Mar, 2020 at 9:59 AM
Can I cancel my order?
It is not possible to cancel an order once it is confirmed. Please refer to our General Terms and Conditions of Sale for further information.
Tue, 3 Mar, 2020 at 10:00 AM